Returns & Exchanges

At HAVN, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our streamlined process ensures that finding your perfect fit is as effortless as our aesthetic.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all tags are intact, and secure the pre-paid shipping label provided to the outside of the box.

• 3.
  Drop Off Your Shipment

  Take your package to the nearest authorized carrier location; once scanned, you will receive an automated email confirmation for your records.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.